Support
Need a hand with Acier? Reach out and a real person will get back to you — typically within 1–2 business days.
App Support
support@acier.ioHelp using the app — scanning, inventory, policy audits, sync, or anything not working the way you expect.
General Inquiries
contact@acier.ioPartnerships, press, feedback, and everything else.
Security
security@acier.ioReport a vulnerability or security concern. We take responsible disclosure seriously.
Help us help you faster
When emailing about an app issue, including a few details lets us resolve it much faster:
- Your iPhone model and iOS version
- The Acier app version (shown in Settings inside the app)
- What you were doing when the issue occurred
- A screenshot or screen recording, if you can capture one
Quick answers
Billing & subscriptions
All purchases and subscriptions are handled by Apple through the App Store. To view, change, or cancel a subscription, open Settings on your iPhone, tap your name, then tap Subscriptions. Refund requests are also handled by Apple at reportaproblem.apple.com.
Your data & privacy
Your inventory is stored privately in your account and Acier never has access to it. For details on what we collect and how it's protected, see our Privacy Policy and Security pages.
Deleting your account
You can delete your account and all associated data from inside the app under Settings. If you run into trouble, email support and we'll take care of it.
Looking for our policies? Read the Privacy Policy, Terms of Service, or AI Disclosure.